Assessor Resource

TLIJ4008A
Implement and monitor inbound QA systems

Assessment tool

Version 1.0
Issue Date: May 2024


Work may be undertaken in various contexts within the transport and logistics industry.

The unit generally applies to those who provide leadership of others individually or in teams.

This unit is normally packaged at AQF IV or above.

This unit involves the skills and knowledge required to implement and monitor inbound quality assurance systems. It includes planning for inbound quality assurance; and performing and evaluating inbound quality assurance procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of national and state or territory regulatory requirements and codes of practice

Relevant OH&S and environmental procedures and regulations

Various approaches to quality assurance, such as Total Quality Management, and the strengths and limitations of each when applied in this context

Requirements for completing relevant documentation such as checklists, schedules and internal audit reports

Code of practice for working collaboratively with others

Typical defects that can occur and related action that should be taken

Steps involved in planning the work activities

Procedures to be followed in the event of an emergency

Required skills:

Communicate effectively with others when completing work activities

Read and interpret instructions, procedures, information and signs relevant to work activities

Interpret and follow operational instructions and prioritise work

Complete documentation related to work activities

Operate electronic communication equipment to required protocol

Work collaboratively with others

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Implement contingency plans for unplanned events

Modify activities depending on differing operational contingencies, risk situations and environments without compromising quality

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Quality assurance methods and techniques may include:

analysis

sampling

scanning

evaluating the effectiveness of system controls

questioning

tracing

trend analysis

Assessment objectives may include:

evaluation of level of compliance with existing contract

compliance with contractual and/or legislative requirements

measuring performance in achieving quality objectives and confirming the effectiveness of the implemented quality system in meeting specified objectives

identifying areas of potential improvement

Depending on the organisation concerned, workplace procedures may be called:

standard operating procedures (SOPs)

company procedures

enterprise procedures

organisational procedures

established procedures

Consultative processes may involve:

other employees and supervisors

relevant authorities and institutions

management and union representatives

industrial relations and OH&S specialists

Documentation and records may include:

relevant OH&S and environmental protection regulations

quality assurance procedures

relevant Australian Standards and certification requirements

outcomes or reports of quality audits or assessments

Applicable legislation and regulations may include:

Relevant sections of national and state or territory regulatory requirements and codes of practice

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Inbound product/s for quality audit are identified alongside resources required to perform the quality audit efficiently and effectively 
Quality audit objectives are determined and discussed with those responsible for carrying them out 
Proposed methods and techniques to be applied are clearly understood and implemented 
Resources required to perform the quality audit efficiently and effectively are accessed 
The quality of the product is checked as prescribed in work instructions 
Problems that affect or could potentially affect quality are reported to relevant person 
Records are kept according to enterprise quality assurance policy 
Outcomes of implementing quality assurance procedures are assessed against quality assurance target levels 
Suggestions for improvements of quality assurance procedures are made according to organisation policy and procedures 
Outcomes of the quality assurance is discussed with client and all other relevant parties 

Forms

Assessment Cover Sheet

TLIJ4008A - Implement and monitor inbound QA systems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIJ4008A - Implement and monitor inbound QA systems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: